.grid-chart-container.ticket-item-listing-chart {
    width: 100%;
    max-height: 160px;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    flex-direction: row;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: space-around;
    overflow: auto;
}
.grid-chart-item {
    width: 33%;
    min-height: 160px;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: space-around;
}
.ticket-container {
    position: relative;
}
.delivery-method-container {
    padding: 20px 0px 20px;
}
.field-radio-container {
    font-size: 16px;
    font-weight: 600;
    display: inline-block;
    margin: 10px 10px 10px;
}
.form-radio {
    display: inline-block;
    vertical-align: middle;
    margin: 0px 5px 0px;
}
.radio-label {
    cursor: pointer;
    display: inline-block;
    vertical-align: middle;
}
.form-action {
    cursor: pointer;
    white-space: nowrap;
}
.ticket-item-form .table-header {
    white-space: nowrap;
}
.ticket-item-form .ticket-item select.form-select.device-issue-id option {
    display: none;
}
.ticket-item-form .chosen-container {
    min-width: 120px;
    max-width: 380px;
}
/* Create Repair Ticket: full-width controls (design) */
.sm-ticket-create .ticket-item-form .chosen-container {
    min-width: 0;
    max-width: none;
    width: 100%;
}
.ticket-item-form .chosen-container.mage-error {
    display: inline-block !important;
}
.ticket-item-form .chosen-container-single .chosen-single div b {
    background-position: 0 10px;
}
.ticket-item-form .chosen-container-active.chosen-with-drop .chosen-single div b {
    background-position: -18px 6px;
}
.ticket-item-form .chosen-container-single .chosen-single {
    height: 38px;
    line-height: 38px;
}
.ticket-item-form .chosen-container-multi .chosen-choices li.search-field input[type=text] {
    height: 34px;
    line-height: 34px;
}
.ticket-item-form li {
    line-height: 35px;
}
.ticket-item-form .form-action {
    color: #333333;
    cursor: pointer;
    font-size: 16px;
    line-height: 26px;
    text-align: center;
    display: inline-block;
    background-color: #f6f6f6;
    background-image: -moz-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ffffff), to(#e6e6e6));
    background-image: -webkit-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: -o-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: linear-gradient(to bottom, #ffffff, #e6e6e6);
    background-repeat: repeat-x;
    border: 1px solid #cccccc;
    border-bottom-color: #b3b3b3;
    border-color: #e6e6e6 #e6e6e6 #bfbfbf;
    border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);
    text-shadow: 0 1px 1px rgb(255 255 255 / 75%);
    border-radius: 3px;
    padding: 5px 10px;
}
.ticket-item-form .form-action:hover {
    outline: 0;
    background-image: none;
    -webkit-box-shadow: inset 0 2px 4px rgb(0 0 0 / 15%), 0 1px 2px rgb(0 0 0 / 5%);
    -moz-box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.15), 0 1px 2px rgba(0, 0, 0, 0.05);
    box-shadow: inset 0 2px 4px rgb(0 0 0 / 15%), 0 1px 2px rgb(0 0 0 / 5%);
}
.ticket-item-form .form-button {
    color: #333333;
    font-size: 16px;
    line-height: 26px;
    padding: 5px 10px;
    margin: 0px 10px 10px 0px;
}
/* Create Repair Ticket: kill legacy gradient button chrome */
.sm-ticket-create .ticket-item-form .form-action,
.sm-ticket-create .ticket-item-form .form-button {
    background: #fff;
    background-image: none;
    border: 1px solid #16a6b6;
    border-radius: 8px;
    box-shadow: none;
    text-shadow: none;
    color: #16a6b6;
    font-size: 13px;
    font-weight: 600;
    line-height: 1.3;
    padding: 8px 16px;
    margin: 0;
}
.sm-ticket-create .ticket-item-form .form-action:hover,
.sm-ticket-create .ticket-item-form .form-button:hover {
    background: #e6f6f8;
    background-image: none;
    box-shadow: none;
}
.ticket-item-form .item-action {
    color: #333333;
    font-size: 12px;
    line-height: 16px;
    padding: 2px 5px;
    margin: 0px 10px 10px 0px;
}
.form-action.item-action.remove-item {
    color: #fb3b3b;
}
.ticket-item-form-action {
    padding: 60px 0px 30px;
}
.ticket-container .actions-toolbar {
    text-align: right;
}
.ticket-container .actions-toolbar .secondary {
    float: none;
    display: inline-block;
    vertical-align: bottom;
    margin: 0px;
}
.ticket-container .actions-toolbar .secondary .action.back {
    font-size: 16px;
    font-weight: 500;
    line-height: 26px;
    text-transform: none;
    display: inline-block;
    padding: 0px 0px 0px;
    margin: 0px 20px 0px 20px;
}
.ticket-container .actions-toolbar .primary {
    float: none;
    display: inline-block;
    vertical-align: bottom;
    margin: 0px;
}
.ticket-container .actions-toolbar .primary .action {
    height: 40px;
    font-size: 18px;
    font-weight: 500;
    line-height: 40px;
    text-transform: none;
    padding: 0px 20px 0px;
    margin: 0px 10px 0px 10px;
}
/* Create Repair Ticket actions: detail in create-ticket.css */
.sm-ticket-create.ticket-container .actions-toolbar {
    text-align: left;
}
.sm-ticket-create.ticket-container.is-wizard .actions-toolbar.sm-ticket-create__actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
    width: 100%;
}
.sm-ticket-create.ticket-container.is-wizard .actions-toolbar.sm-ticket-create__actions > .secondary,
.sm-ticket-create.ticket-container.is-wizard .actions-toolbar.sm-ticket-create__actions > .primary {
    float: none;
    display: flex;
    margin: 0;
}
.sm-ticket-create.ticket-container .actions-toolbar .primary .action {
    height: auto;
    min-height: 42px;
    font-size: 14px;
    font-weight: 700;
    line-height: 1.3;
    padding: 10px 18px;
    margin: 0;
    border-radius: 8px;
}
.ticket-address-block {
    padding: 10px 0px 10px;
}
.ticket-address-block-header {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.ticket-address-block.ticket-client-address-data {
    display: none;
}
.add-address-action {
    text-align: right;
    padding: 0px 0px 10px;
    margin-left: auto;
}
.add-address-action button.add-address {
    display: inline-block;
}
.ticket-item-form-container {
    padding: 20px 0px 30px;
}
.ticket-list, .ticket-item-list {
    overflow-x: auto;
}
.ticket-list table.table th, .ticket-item-list table.table th {
    white-space: nowrap;
}
.table-action-container {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.table-action-container .field {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.table-action-container label.label {
    cursor: pointer;
    font-size: 16px;
    font-weight: 500;
    padding: 5px 10px;
}
.table-action-container input.input-text {
    width: 100%;
    max-width: 320px;
    height: 30px;
    line-height: 30px;
}
.table-action-container .table-action-list button.action {
    height: 30px;
    line-height: 30px;
    text-transform: none;
    padding: 0px 10px;
    margin: 0px 3px;
}
.ticket-container select.chosen-select {
    height: 0px !important;
    opacity: 0 !important;
    position: absolute !important;
    display: flex !important;
}
.filter-date-container {
    color: #777777;
    font-size: 16px;
    font-weight: 400;
    line-height: 23px;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 5px 10px 30px;
}
.filter-date-container .filter-title {
    padding: 0px 5px 0px 0px;
}
.filter-date-container .filter-item {
    padding: 0px 5px;
    margin: 10px 0px 10px;
}
.filter-date-container .filter-item .filter-action, .filter-date-container .filter-item .filter-link, .filter-date-container .filter-item a {
    color: #777777;
    cursor: pointer;
    font-size: 16px;
    font-weight: 400;
    line-height: 23px;
    display: inline-block;
    text-decoration: none;
    border: 1px solid #777777;
    background-color: #ffffff;
    border-radius: 16px;
    padding: 3px 16px;
}
.filter-date-container .filter-item.active .filter-action, .filter-date-container .filter-item.active .filter-link, .filter-date-container .filter-item.active a {
    color: #ffffff;
    text-decoration: none;
    border: 1px solid #16a6b6;
    background-color: #16a6b6;
}
.filter-date-container .filter-item .filter-action:hover, .filter-date-container .filter-item .filter-link:hover, .filter-date-container .filter-item a:hover {
    color: #ffffff;
    text-decoration: none;
    border: 1px solid #333333;
    background-color: #333333;
}
.filter-item.filter-date {
    width: 100%;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 10px 0px 20px;
    display: none;
}
.filter-item.filter-date.active {
    display: flex;
}
.filter-date-container input.date-input {
    width: 120px;
    height: 26px;
    font-size: 14px;
    border-radius: 12px;
    margin: 0px 5px;
}
.filter-date-container .apply-date-filter {
    height: 26px;
    color: #ffffff;
    cursor: pointer;
    font-size: 14px;
    line-height: 22px;
    background-color: #16a6b6;
    border-radius: 12px;
    padding: 0px 5px;
}
.filter-date-container .apply-date-filter:hover {
    background-color: #3d3d3d;
}
.filter-date-form {
    display: inline-flex;
}
.error {
    color: #e02b27;
    font-size: 12px;
}
.ticket-item-actions-container {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.ticket-container .search-container {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.ticket-container .search-container .field {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.ticket-container .search-container .control {
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.ticket-container .search-container label.label {
    cursor: pointer;
    font-size: 16px;
    font-weight: 500;
    padding: 5px 10px;
}
.ticket-container .search-container input.input-text {
    width: 100%;
    max-width: 320px;
    height: 30px;
    line-height: 30px;
    border: 1px solid rgba(0,0,0, 0.09);
    border-right: 0px;
    padding: 8px 10px 8px 10px;
}
.ticket-container .search-container div.mage-error {
    bottom: -20px;
    left: 5px;
    position: absolute;
    display: none;
}
/*.ticket-container .search-container input.input-text.mage-error {
    border-color: #e02b27;
}
.ticket-container .search-container input.input-text.mage-error + button.action {
    border-color: #e02b27;
}*/
.ticket-container .search-container button.action {
    width: 30px;
    height: 30px;
    color: #777777;
    font-size: 26px;
    line-height: 26px;
    text-transform: none;
    display: inline-block;
    background: none;
    border: 1px solid rgba(0,0,0, 0.09);
    border-left: 0px;
    padding: 0px 0px;
}
.ticket-container .search-container button.action:hover {
    background: none;
    border: 1px solid rgba(0,0,0, 0.09);
    border-left: 0px;
}
.ticket-container .search-container button.action .iconfont {
    color: #777777;
    font-size: 22px;
    line-height: 22px;
}
.ticket-container .search-container button.action:hover .iconfont {
    color: #16a6b6;
    font-size: 22px;
    line-height: 22px;
}
.ticket-container .search-container .search-container input.input-text {
    width: 260px;
    max-width: 100%;
}
.ticket-container .action, .ticket-container a.action {
    color: #16a6b6;
    cursor: pointer;
    font-size: 12px;
    line-height: 16px;
    white-space: nowrap;
    text-decoration: none;
    padding: 2px 5px;
}
.action:hover, a.action:hover {
    color: #d93c81;
    text-decoration: none;
}
.table .action-item {
    text-align: center;
    padding: 5px 0px;
}
.modal-popup-reply-container button.approve-button,
.modal-popup-reply-container .approve-button {
    color: #ffffff;
    background: #16a6b6;
    border: 1px solid #16a6b6;
    border-radius: 8px;
    font-weight: 700;
}
.modal-popup-reply-container button.approve-button:hover,
.modal-popup-reply-container .approve-button:hover {
    color: #ffffff;
    background: #128a98;
    border: 1px solid #128a98;
}
.modal-popup-reply-container button.reject-button,
.modal-popup-reply-container .reject-button {
    color: #4a5560;
    background: #eef1f3;
    border: 1px solid #e1e7ea;
    border-radius: 8px;
    font-weight: 600;
}
.modal-popup-reply-container button.reject-button:hover,
.modal-popup-reply-container .reject-button:hover {
    color: #243447;
    background: #e4e9ec;
    border: 1px solid #d5dde2;
}
.hidden {
    display: none;
}
.popup-container {
    display: none;
}
.modal-popup-container .popup-container {
    display: block;
}
.modal-popup-container .label {
    font-size: 14px;
    font-weight: 500;
    padding: 10px 10px 10px 0px;
}
.reply-price-item .value {
    color: #16a6b6;
    font-size: 22px;
    font-weight: 700;
}
.same-address-container {
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 20px 10px;
}
.same-address-container label.label {
    cursor: pointer;
}
.form-row {
    width: 100%;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 10px 0px 10px;
}
.form-row .form-cell {
    width: 50%;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 0px 0px;
}
.form-cell .form-item {
    max-width: 90%;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 0px 10px 0px 0px;
}
.form-item .control {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    padding: 0px 3px;
}
.form-item .label {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    padding: 5px 10px 5px 0px;
}
.form-item .value {
    font-size: 14px;
    font-weight: normal;
    padding: 5px 10px 5px 0px;
}
.form-item .field {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.form-item {
    font-size: 14px;
    line-height: 30px;
}
.form-item input.inpit-text {
    height: 30px;
    font-size: 14px;
    line-height: 18px;
}
.form-item .status-label {
    height: 36px;
    font-size: 16px;
    line-height: 18px;
    text-transform: uppercase;
    border: 2px solid #e7e7e7;
    border-radius: 3px;
    padding: 2px 5px;
}
.block-separator {
    width: 100%;
    height: 2px;
    /*display: inline-block;*/
    background-color: #f7f7f7;
    margin: 5px auto 5px;
}
.form-item .title {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    padding: 5px 10px 5px 0px;
}
.info-row {
    width: 100%;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 5px 0px 5px;
}
.info-row .info-cell {
    width: 50%;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 0px 0px;
}
.info-cell .info-item {
    max-width: 90%;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 0px 10px 0px 0px;
}
.info-item .control {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    padding: 0px 3px;
}
.info-item .label {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    padding: 5px 10px 5px 0px;
}
.info-item .value {
    font-size: 14px;
    font-weight: normal;
    padding: 5px 10px 5px 0px;
}
.info-item .field {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.info-item {
    font-size: 14px;
    line-height: 30px;
}
.info-item input.inpit-text {
    height: 30px;
    font-size: 14px;
    line-height: 18px;
}
.info-item .status-label {
    height: 36px;
    font-size: 16px;
    line-height: 18px;
    text-transform: uppercase;
    border: 2px solid #e7e7e7;
    border-radius: 3px;
    padding: 2px 5px;
}
.info-item .title {
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    padding: 5px 10px 5px 0px;
}
.page-block.ticket-item-view {
    /* background-color: #f7f7f7; */
    border: 2px solid #f7f7f7;
    padding: 20px 20px;
}
.ticket-list .toolbar, .ticket-item-list .toolbar {
    margin: auto;
}
.create-ticket-action {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
    margin-left: auto;
}
.create-ticket-action a.create-ticket-link {
    color: #777777;
    font-size: 16px;
    font-weight: 500;
    line-height: 26px;
    text-decoration: none;
    border: 2px solid #f7f7f7;
    border-radius: 5px;
    /*transition: all ease-in-out 0.3s;*/
    padding: 5px 10px;
}
.create-ticket-action a.create-ticket-link:hover {
    color: #ffffff;
    text-decoration: none;
    background-color: #16a6b6;
    border: 2px solid #f7f7f7;
}
.ticket-item-block .table-wrapper {
    border-top: none;
}
.table-action-item {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.form-preview.form-upload-preview {
    width: 100%;
    max-height: 250px;
    /*display: flex;*/
    display: inline-block;
    flex-wrap: nowrap;
    white-space: nowrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    position: relative;
    overflow-y: hidden;
    overflow-x: auto;
    padding: 0px 0px 30px;
}
.form-preview.form-upload-preview .preview-item-container {
    width: 220px;
    height: 220px;
    max-width: 100%;
    max-height: 220px;
    /*display: flex;*/
    display: inline-block;
    flex-wrap: nowrap;
    white-space: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
    position: relative;
    overflow: hidden;
    background-color: #ffffff;
    padding: 10px 10px;
}
.form-preview.form-upload-preview .preview-item-container .preview-item {
    width: 200px;
    height: 200px;
    max-width: 100%;
    max-height: 200px;
    display: flex;
    flex-wrap: nowrap;
    white-space: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
    position: relative;
    overflow: hidden;
    background-color: #ffffff;
}
.form-preview.form-upload-preview .preview-item-container img.preview-item.preview-image {
    width: 200px;
    height: auto;
    max-width: 100%;
    max-height: 200px;
}
.form-preview.form-upload-preview .preview-item-container .preview-item.preview-file {
    width: 200px;
    height: 200px;
    max-width: 100%;
    max-height: 200px;
    font-size: 26px;
    font-weight: bold;
    font-family: monospace;
    background-color: #f7f7f7;
    border-radius: 10px;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.form-preview.form-upload-preview .preview-item-delete {
    top: 5px;
    right: 5px;
    position: absolute;
    z-index: 99;
}
.form-preview.form-upload-preview .preview-item-delete-action {
    opacity: 0.6;
    color: #777777;
    cursor: pointer;
    font-size: 20px;
}
.form-preview.form-upload-preview .preview-item-delete-action:hover {
    opacity: 1;
    color: #e02b27;
    cursor: pointer;
    transition: 0.2s;
    transform: scale(1.2);
}
.comment-form-container input.file-upload {
    display: none;
}
.comment-form-container label.label.file-upload-label {
    width: 100%;
    height: 200px;
    cursor: pointer;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
    background-color: #f7f7f7;
    border-radius: 10px;
    transition: 0.2s;
}
.file-upload-label .upload-icon.iconfont {
    color: #777777;
    font-size: 6em;
    transition: 0.1s;
}
.comment-form-container label.label.file-upload-label:hover {
    opacity: 0.9;
}
.comment-form-container label.label.file-upload-label:hover .upload-icon.iconfont {
    color: #16a6b6;
    transform: scale(1.1);
}
.comment-form-container label.label.file-upload-label.dragover {
    opacity: 0.9;
    background-color: #16a6b6;
}
.comment-form-container label.label.file-upload-label.dragover .upload-icon.iconfont {
    color: #ffffff;
    transform: scale(1.1);
}
.comment-form-item {
    padding: 20px 0px 10px;
}
.comment-form-item textarea.comment-textarea {
    width: 100%;
    height: 160px;
    font-size: 16px;
    line-height: 36px;
    border: 2px solid #f7f7f7;
    border-radius: 20px;
    padding: 5px 15px;
}
.comment-form-item textarea.comment-textarea:focus {
    color: #333333;
    background-color: #fbfbfb;
    box-shadow: none;
}
.comment-form-actions button.submit-button.action {
    height: auto;
    font-size: 16px;
    font-weight: 500;
}
.history-list {
    padding: 30px 0px 0px;
}
.file-list {
    font-size: 12px;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: flex-start;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.file-list .image-list {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: flex-end;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 10px 10px 10px;
}

/* Related Images / lightbox thumbnails (admin ticket detail & shared) */
.ticket-item-image-list,
.sm-lightbox-gallery.image-list,
.image-list.sm-lightbox-gallery {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    align-items: flex-start;
    max-width: 100%;
}
.ticket-item-image-list .file-item-container,
.ticket-item-image-list .image-item-container,
.sm-lightbox-gallery .file-item-container.image-item-container,
.file-container .file-item-container.image-item-container {
    width: 96px;
    height: 96px;
    max-width: 96px;
    max-height: 96px;
    padding: 0;
    margin: 0;
    overflow: hidden;
    border: 1px solid #e3e3e3;
    border-radius: 6px;
    background: #f7f7f7;
    box-sizing: border-box;
}
.ticket-item-image-list .file-item-link,
.sm-lightbox-gallery .file-item-link.image-link,
.file-container .file-item-link.image-link {
    display: block;
    width: 100%;
    height: 100%;
    cursor: zoom-in;
    text-decoration: none;
}
.ticket-item-image-list .image-item,
.ticket-item-image-list img,
.sm-lightbox-gallery .image-item,
.file-container .image-item-container .image-item,
a.sm-lightbox-item img.image-item {
    display: block;
    width: 100%;
    height: 100%;
    max-width: 100%;
    max-height: 100%;
    object-fit: cover;
    object-position: center;
}
.file-list .attachment-list {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    align-items: flex-end;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 10px 10px 10px;
}
.file-list .file-item-container {
    width: 120px;
    max-height: 120px;
    /*display: flex;*/
    display: inline-block;
    flex-wrap: nowrap;
    white-space: nowrap;
    position: relative;
    align-items: flex-end;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    position: relative;
    overflow: hidden;
    padding: 10px 10px 10px;
}
.file-list .file-item-container.attachment-item-container {
    width: 260px;
    max-height: 120px;
    /*display: flex;*/
    display: inline-block;
    flex-wrap: nowrap;
    white-space: nowrap;
    padding: 10px 10px;
}
.file-list img {
    width: 100%;
    height: 100%;
    max-width: 100%;
    max-height: 100%;
    object-fit: cover;
    object-position: center;
    display: block;
}
.file-list .file-item-container.image-item-container {
    width: 96px;
    height: 96px;
    max-width: 96px;
    max-height: 96px;
    padding: 0;
    overflow: hidden;
    border: 1px solid #e3e3e3;
    border-radius: 6px;
    background: #f7f7f7;
    box-sizing: border-box;
}
.file-list .file-item-link.image-link {
    display: block;
    width: 100%;
    height: 100%;
    cursor: zoom-in;
}
.grid-action {
    color: #007bdb;
    cursor: pointer;
    text-decoration: none;
}
.grid-action:hover {
    text-decoration: underline;
}
.toggle-trigger {
    cursor: pointer;
}
.block-container .customer-value-container {
    min-width: 200px;
    max-width: 100%;
    cursor: pointer;
    display: inline-block;
}
.form-cell .form-item label {
    max-width: 90%;
    font-size: 16px;
    font-weight: 600;
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    padding: 0px 10px 0px 0px;
}
.form-cell .form-item label span {
    padding: 0px 10px;
}
.form-cell .form-item button {
    margin: 0px 5px;
}
.statistics-list {
    display: flex;
    flex-wrap: nowrap;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: space-around;
    padding: 0px 0px 30px;
}
.statistics-item {
    color: #333333;
    font-size: 16px;
    font-weight: 700;
    display: flex;
    flex-wrap: nowrap;
    flex-direction: row;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.statistics-item.active {
    color: #16a6b6;
}
.statistics-item-icon {
    padding: 0px 5px;
}
.statistics-item-icon .iconfont {
    font-size: 60px;
    line-height: 60px;
}
.form-total-container {
    display: flex;
    flex-wrap: wrap;
    flex-direction: row;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-end;
}
.form-total-list {
    font-size: 16px;
    line-height: 26px;
    display: flex;
    flex-wrap: wrap;
    flex-direction: column;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
}
.form-total-title {
    width: 100%;
    font-size: 20px;
    font-weight: 600;
    padding: 5px 5px;
}
.form-total-item {
    width: 100%;
    max-width: 500px;
    display: flex;
    flex-wrap: wrap;
    flex-direction: row;
    position: relative;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: space-between;
    padding: 5px 10px;
}
.form-total-item .label {
    padding-right: 20px;
}
.form-total-item:nth-child(even) {
    background-color: #f7f7f7;
}
.form-total-item.form-total-item-repair-excl-tax {
    font-weight: 600;
}
.form-total-item.form-total-item-repair-incl-tax {
    font-weight: 600;
}
label.form-label.form-checkbox-label {
    cursor: pointer;
}
.form-action-item {
    padding: 10px 5px;
}
.tab-container.history-tab-container {
    padding: 20px 0px 20px;
}
.tab-container {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    text-align: left;
    flex-direction: column;
    align-items: flex-start;
    align-content: flex-start;
    justify-items: center;
    justify-content: center;
}
.tab-container .tab-header {
    width: 100%;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    flex-direction: row;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
    border-bottom: 2px solid #f6f6f6;
}
.tab-container .tab-content {
    width: 100%;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    flex-direction: column;
    align-items: center;
    align-content: flex-start;
    justify-items: center;
    justify-content: flex-start;
}
.tab-container .tab-header-item {
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    background-color: #f6f6f6;
    border-radius: 5px 5px 0px 0px;
    padding: 5px 10px;
    margin: 0px 5px 0px 0px;
}
.tab-container .tab-header-item.active {
    background-color: #f3f3f3;
}
.tab-container .tab-content-item {
    width: 100%;
    display: none;
}
.tab-container .tab-content-item.active {
    display: block;
}
.file-container {
    display: flex;
    flex-wrap: wrap;
    position: relative;
    flex-direction: row;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: flex-start;
}
.file-container .file-item-container {
    width: 200px;
    max-width: 100%;
    display: flex;
    flex-wrap: wrap;
    position: relative;
    flex-direction: row;
    align-items: center;
    align-content: center;
    justify-items: center;
    justify-content: center;
    padding: 10px 10px;
}
.history-list .file-list {
    display: none;
}
.history-list .display-file-list {
    padding: 20px 0px 20px;
}
.history-list .display-file-list span {
    cursor: pointer;
    line-height: 20px;
    background-color: #f7f7f7;
    border-radius: 5px;
    padding: 3px 10px;
}
.form-fieldset-container .hint {
    color: #ff3838;
    font-size: 12px;
    vertical-align: middle;
}
.block-actions {
    text-align: right;
}
.data-grid .data-row.grid-row.urgent-item td {
    background-color: #f7f7f7;
}
.data-grid .data-row.grid-row.waiting-item td {
    background-color: #fff3ec;
}
.admin__data-grid-outer-wrap .admin__data-grid-wrap {
    overflow-y: hidden;
}
.import-container {
    padding: 10px 0px 30px;
}
.form-button-action {
    display: inline-block;
    margin: 5px 5px 5px 0px;
}
.explain-container {
    position: relative;
}
.explain-container .explain-icon {
    color: #777777;
    font-size: 12px;
    line-height: 12px;
    cursor: pointer;
}
.explain-container .explain-content {
    left: 0px;
    bottom: 100%;
    width: 260px;
    min-height: 50px;
    line-height: 26px;
    white-space: normal;
    position: absolute;
    display: inline-block;
    background-color: #f7f7f7;
    border: 2px solid #16a6b6;
    border-radius: 6px;
    overflow: hidden;
    padding: 5px 5px;
    z-index: 6;
    display: none;
}
.explain-container:hover .explain-content {
    display: inline-block;
}
table.table-container th.col {
    text-align: center;
    vertical-align: middle;
}
table.table-container .col {
    text-align: center;
    border: 1px solid #e7e7e7;
    padding: 10px 5px;
}
table.table-container .action-item {
    font-weight: 600;
}
.history-type {
    font-size: 12px;
    font-weight: 600;
    background-color: #f6f6f6;
    padding: 0px 3px;
}
.hide-on-front {
    color: #fff;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
    display: inline-block;
    background-color: #000000;
    border-radius: 5px;
    transform: scale(0.9);
    padding: 0px 3px;
}
.ticket-item-toolbar.toolbar.bottom .toolbar-amount {
    float: right;
    line-height: 22px;
    display: inline-block;
    vertical-align: middle;
    padding: 6px 10px;
}
.ticket-item-toolbar.toolbar.bottom .limiter {
    float: left;
}
.model-actions-container {
    padding: 0px 0px 10px;
}
table.table-container th.col.action a {
    color: #d93c81;
}
a.print-ticket-link {
    color: #fff;
    font-size: 16px;
    font-weight: 500;
    line-height: 26px;
    display: inline-block;
    background-color: #16a6b6;
    border-color: #16a6b6 #16a6b6 #be2568;
    padding: 5px 10px;
}
a.print-ticket-link:hover {
    color: #fff;
    background-color: #d93c81;
    border-color: #d93c81 #d93c81 #be2568;
}
.create-form-container .form-cell .form-item label span {
    font-size: 14px;
    font-weight: normal;
    padding: 0px 0px;
}
.popup-container .form-cell .form-item label span {
    font-size: 14px;
    font-weight: normal;
    padding: 0px 0px;
}
.block-container.ticket-container.create-ticket-container .form-container.create-ticket-form .actions-toolbar .primary button.submit-button {
    color: #ffffff;
}
.reminder-container {
    color: #fc3223;
    font-size: 14px;
    font-weight: 500;
    padding: 15px 0px;
}
table.table-container form.table-item-form input.input-text.tracking-number {
    height: 26px;
    padding: 2px 2px;
}
table.table-container form.table-item-form button.action {
    height: 26px;
    font-size: 12px;
    font-weight: 300;
    line-height: 26px;
    text-transform: none;
    padding: 0px 5px;
}







@media only screen and (max-width: 991px){

    .statistics-item {
        display: flex;
        flex-wrap: wrap;
        text-align: center;
        flex-direction: column;
    }
    .ticket-item-actions-container {
        justify-content: center;
    }
    .ticket-container .search-container {
        margin: 10px auto 10px;
    }
    .create-ticket-action {
        margin: 10px auto 10px;
    }
    .table-action-item {
        justify-content: center;
        margin: 0px auto 15px;
    }
    table.table-container .col {
        text-align: left;
        border: 1px solid #e7e7e7;
        padding: 10px 5px;
    }
    .table-wrapper table.table-container.table:not(.totals):not(.cart):not(.table-comparison) tbody > tr > td:last-child {
        border: 1px solid #e7e7e7;
    }
    .ticket-list .toolbar .pager, .ticket-item-list .toolbar .pager, .ticket-item-toolbar.toolbar .pager {
        width: 100%;
        max-width: 100%;
        display: flex;
        flex-wrap: wrap;
        position: relative;
        flex-direction: row;
        align-items: center;
        align-content: center;
        justify-items: center;
        justify-content: space-between;
        padding: 10px 10px;
    }
    .info-row .info-cell {
        width: 100%;
    }
    .info-cell .info-item {
        max-width: 100%;
        padding: 0px 0px 0px 0px;
    }
    .ticket-container select.chosen-select {
        height: auto !important;
        opacity: 1 !important;
        position: relative !important;
        display: flex !important;
    }

}

/* Create ticket wizard */
.create-ticket-wizard-layout .create-ticket-wizard-body {
    display: flex;
    flex-wrap: wrap;
    gap: 24px;
    align-items: flex-start;
}
.create-ticket-wizard-main {
    flex: 1 1 520px;
    min-width: 0;
}
.create-ticket-wizard-summary {
    flex: 0 0 280px;
    max-width: 100%;
    position: sticky;
    top: 20px;
}
.create-ticket-wizard-summary .summary-block {
    border: 2px solid #f0f0f0;
    border-radius: 6px;
    padding: 16px 18px;
    background: #fafafa;
}
.create-ticket-wizard-summary .summary-title {
    font-size: 16px;
    margin-bottom: 12px;
}
.create-ticket-wizard-summary .summary-row {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    padding: 6px 0;
    font-size: 14px;
    border-bottom: 1px solid #eee;
}
.create-ticket-wizard-summary .summary-row-total {
    font-weight: 600;
    border-bottom: none;
    padding-top: 10px;
}
.wizard-step-nav {
    list-style: none;
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin: 0 0 24px;
    padding: 0;
}
.wizard-step-nav-item {
    flex: 1 1 120px;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 10px 12px;
    border: 2px solid #e7e7e7;
    border-radius: 6px;
    cursor: pointer;
    font-size: 14px;
}
.wizard-step-nav-item.active {
    border-color: #16a6b6;
    background: #f3fbfc;
}
.wizard-step-nav-item .step-num {
    width: 26px;
    height: 26px;
    line-height: 26px;
    text-align: center;
    border-radius: 50%;
    background: #e7e7e7;
    font-weight: 600;
}
.wizard-step-nav-item.active .step-num {
    background: #16a6b6;
    color: #fff;
}
.wizard-step-panel {
    display: none;
}
.wizard-step-panel.active {
    display: block;
}
.wizard-step-title {
    margin-bottom: 16px;
    font-size: 16px;
}
.delivery-method-cards .delivery-method-card {
    display: block;
    width: 100%;
    margin: 0 0 12px;
}
.delivery-method-cards .delivery-method-label {
    display: block;
    padding: 14px 16px;
    border: 2px solid #e7e7e7;
    border-radius: 6px;
    cursor: pointer;
}
.delivery-method-cards .form-radio:checked + .delivery-method-label {
    border-color: #16a6b6;
    background: #f3fbfc;
}
.delivery-method-desc {
    display: block;
    font-size: 13px;
    font-weight: normal;
    color: #666;
    margin-top: 6px;
}
.ticket-item-form .wizard-totals-source {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
}
.ticket-device-editor-fields .field {
    margin-bottom: 14px;
}
.ticket-device-editor-fields .device-est-row {
    display: flex;
    flex-wrap: wrap;
    gap: 20px;
}
.related-images-dropzone {
    border: 2px dashed #ccc;
    border-radius: 6px;
    padding: 16px;
    text-align: center;
    cursor: pointer;
    position: relative;
}
.related-images-dropzone.dragover {
    border-color: #16a6b6;
    background: #f3fbfc;
}
.related-images-dropzone .editor-image-input {
    position: absolute;
    opacity: 0;
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    cursor: pointer;
}
.ticket-device-cards {
    margin-top: 20px;
}
.ticket-device-card {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 12px;
    border: 2px solid #e7e7e7;
    border-radius: 6px;
    padding: 12px 14px;
    margin-bottom: 10px;
}
.ticket-device-card-body .meta-label {
    color: #666;
    margin-right: 4px;
}
.ticket-device-card-meta {
    font-size: 13px;
    color: #555;
    margin-top: 4px;
}
.ticket-device-card-actions .form-action {
    margin-left: 8px;
}
/* Must NOT use display:none 閳?browsers omit file inputs in display:none from submit. */
.ticket-device-payload {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    clip-path: inset(50%) !important;
    white-space: nowrap !important;
    border: 0 !important;
}
.create-ticket-action-prominent a.create-ticket-link.action.primary {
    color: #fff;
    background: #16a6b6;
    border-color: #16a6b6;
    padding: 10px 18px;
    font-weight: 600;
}
.status-badge {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 4px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    background: #eef2f3;
    color: #333;
}
.status-badge.status-complete,
.status-badge.status-completed {
    background: #e6f7e9;
    color: #1b7a2e;
}
.status-badge.status-submitted {
    background: #e8f4fc;
    color: #1565a8;
}
.status-badge.status-draft {
    background: #f5f0e6;
    color: #8a6d3b;
}
.ticket-detail-card {
    padding: 4px 0 8px;
}
.ticket-detail-card-title {
    margin-bottom: 10px;
    font-size: 15px;
}

/* === SM Create Ticket Design Overlay === */
/**
 * Create Repair Ticket 閳?design alignment (#16a6b6)
 * Overview (How It Works) + wizard steps + summary aside
 */
.sm-ticket-create {
    --sm-ct-theme: #16a6b6;
    --sm-ct-theme-soft: #e6f6f8;
    --sm-ct-theme-border: #b9e0e6;
    --sm-ct-ink: #243447;
    --sm-ct-muted: #6b7a8a;
    --sm-ct-line: #e6eef1;
    --sm-ct-page: #f4f7f8;
    color: var(--sm-ct-ink);
}

body.ticket-customer-create .page-main .page-title-wrapper,
body.account.ticket-customer-create .page-main .page-title-wrapper {
    display: none !important;
}

.sm-ticket-create .sm-ticket-create__intro {
    margin: 0 0 18px;
}

.sm-ticket-create .sm-ticket-create__title {
    margin: 0 0 6px;
    color: var(--sm-ct-ink);
    font-size: 22px;
    font-weight: 700;
    line-height: 1.25;
}

.sm-ticket-create .sm-ticket-create__lead {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 13px;
    line-height: 1.5;
}

.sm-ticket-create .create-ticket-wizard-body {
    display: flex !important;
    flex-wrap: wrap;
    gap: 24px;
    align-items: flex-start;
}

.sm-ticket-create .create-ticket-wizard-main {
    flex: 1 1 0;
    min-width: 0;
}

.sm-ticket-create .create-ticket-wizard-summary,
.sm-ticket-create .sm-ticket-create__aside {
    flex: 0 0 280px;
    max-width: 100%;
    position: sticky;
    top: 16px;
}

/* 閳ユ柡鈧?Timeline stepper (no card borders; line through circle centers) 閳ユ柡鈧?*/
.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper {
    display: flex !important;
    align-items: flex-start;
    justify-content: center;
    gap: 0;
    margin: 0 auto 28px;
    padding: 8px 0 0;
    list-style: none;
    max-width: 720px;
    width: 100%;
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item {
    position: relative;
    display: flex !important;
    flex-direction: column !important;
    align-items: center !important;
    justify-content: flex-start !important;
    flex: 1 1 0;
    min-width: 0;
    margin: 0 !important;
    padding: 0 12px !important;
    border: 0 !important;
    border-radius: 0 !important;
    background: transparent !important;
    box-shadow: none !important;
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 600;
    text-align: center;
    cursor: default;
    gap: 0 !important;
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item:not(:last-child)::after {
    content: "";
    position: absolute;
    top: 14px; /* vertical center of 28px circle */
    left: calc(50% + 16px);
    width: calc(100% - 32px);
    height: 2px;
    background: var(--sm-ct-line);
    z-index: 0;
    pointer-events: none;
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item.active:not(:last-child)::after,
.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item.completed:not(:last-child)::after {
    background: var(--sm-ct-theme);
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item .step-num {
    position: relative;
    z-index: 1;
    display: inline-flex !important;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    margin: 0 0 10px;
    padding: 0;
    border-radius: 50%;
    border: 2px solid var(--sm-ct-line);
    background: #fff;
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 700;
    line-height: 1;
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item.active .step-num,
.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item.completed .step-num {
    border-color: var(--sm-ct-theme);
    background: var(--sm-ct-theme);
    color: #fff;
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item.active {
    color: var(--sm-ct-theme);
}

.sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item .step-label {
    display: block;
    max-width: 140px;
    margin: 0 auto;
    line-height: 1.35;
    text-align: center;
}

.sm-ticket-create .wizard-overview,
.sm-ticket-create .wizard-step-panel {
    display: none;
}

.sm-ticket-create .wizard-overview.active,
.sm-ticket-create .wizard-step-panel.active {
    display: block;
}

/* 閳ユ柡鈧?Hero 閳ユ柡鈧?*/
.sm-ticket-create .sm-ticket-hero {
    display: flex;
    flex-wrap: wrap;
    gap: 20px;
    align-items: center;
    margin: 0 0 20px;
    padding: 20px 22px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 12px;
    background: linear-gradient(135deg, #eef9fb 0%, #f7fcfd 55%, #fff 100%);
}

.sm-ticket-create .sm-ticket-hero__art {
    flex: 0 0 200px;
    max-width: 100%;
}

.sm-ticket-create .sm-ticket-hero__svg {
    display: block;
    width: 100%;
    height: auto;
}

.sm-ticket-create .sm-ticket-hero__copy {
    flex: 1 1 220px;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-hero__eyebrow {
    margin: 0 0 6px;
    color: var(--sm-ct-theme);
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 0.08em;
}

.sm-ticket-create .sm-ticket-hero__title {
    margin: 0 0 8px;
    color: var(--sm-ct-ink);
    font-size: 20px;
    font-weight: 700;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-hero__text {
    margin: 0 0 14px;
    color: var(--sm-ct-muted);
    font-size: 13px;
    line-height: 1.5;
}

.sm-ticket-create .sm-ticket-hero__badges {
    display: flex;
    flex-wrap: wrap;
    gap: 16px 28px;
    margin: 0;
    padding: 0;
    list-style: none;
}

.sm-ticket-create .sm-ticket-hero__badge {
    display: flex;
    align-items: center;
    gap: 10px;
    flex: 1 1 160px;
    min-width: 150px;
    max-width: 240px;
    margin: 0;
    padding: 0;
    color: var(--sm-ct-ink);
    background: none;
}

.sm-ticket-create .sm-ticket-hero__badge-icon {
    flex: 0 0 28px;
    width: 28px;
    height: 28px;
    background: center / 24px no-repeat;
}

.sm-ticket-create .sm-ticket-hero__badge-copy {
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-hero__badge-copy strong {
    display: block;
    margin: 0;
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 700;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-hero__badge-copy span {
    display: block;
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 400;
    line-height: 1.4;
}

/* shield + check */
.sm-ticket-create .sm-ticket-hero__badge--trusted .sm-ticket-hero__badge-icon {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M12 3l7 3v5c0 5-3.5 8-7 10-3.5-2-7-5-7-10V6l7-3z'/%3E%3Cpath d='M9 12l2 2 4-4'/%3E%3C/svg%3E");
}

/* truck */
.sm-ticket-create .sm-ticket-hero__badge--secure .sm-ticket-hero__badge-icon {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M3 7h11v10H3zM14 10h4l3 3v4h-7'/%3E%3Ccircle cx='7' cy='18' r='2'/%3E%3Ccircle cx='17' cy='18' r='2'/%3E%3C/svg%3E");
}

/* star */
.sm-ticket-create .sm-ticket-hero__badge--expert .sm-ticket-hero__badge-icon {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M12 3l2.6 5.3 5.8.8-4.2 4.1 1 5.8L12 16.8 6.8 19l1-5.8L3.6 9.1l5.8-.8L12 3z'/%3E%3C/svg%3E");
}

/* 閳ユ柡鈧?How It Works 閳ユ柡鈧?*/
.sm-ticket-create .sm-ticket-how {
    margin: 0 0 16px;
}

.sm-ticket-create .sm-ticket-how__title {
    margin: 0 0 4px;
    color: var(--sm-ct-ink);
    font-size: 15px;
    font-weight: 700;
}

.sm-ticket-create .sm-ticket-how__lead {
    margin: 0 0 14px;
    color: var(--sm-ct-muted);
    font-size: 13px;
    line-height: 1.45;
}

.sm-ticket-create .sm-ticket-how__list {
    margin: 0;
    padding: 0;
    list-style: none;
}

.sm-ticket-create .sm-ticket-how__item {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 12px 14px;
    margin: 0 0 10px;
    padding: 14px 16px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 10px;
    background: #fff;
}

.sm-ticket-create .sm-ticket-how__item.is-active {
    border-color: var(--sm-ct-theme-border);
    background: #fbfeff;
    box-shadow: 0 0 0 1px var(--sm-ct-theme-border);
}

.sm-ticket-create .sm-ticket-how__num {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: #eef2f3;
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 700;
}

.sm-ticket-create .sm-ticket-how__item.is-active .sm-ticket-how__num {
    background: var(--sm-ct-theme);
    color: #fff;
}

.sm-ticket-create .sm-ticket-how__icon {
    flex: 0 0 36px;
    width: 36px;
    height: 36px;
    border-radius: 8px;
    background: var(--sm-ct-page) center / 20px no-repeat;
}

.sm-ticket-create .sm-ticket-how__icon--device {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='1.8'%3E%3Crect x='7' y='2' width='10' height='20' rx='2'/%3E%3Cpath d='M11 18h2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-how__icon--ship {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236b7a8a' stroke-width='1.8'%3E%3Cpath d='M3 7h11v10H3zM14 10h4l3 3v4h-7'/%3E%3Ccircle cx='7' cy='18' r='2'/%3E%3Ccircle cx='17' cy='18' r='2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-how__icon--address {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236b7a8a' stroke-width='1.8'%3E%3Cpath d='M12 21s7-5.2 7-11a7 7 0 10-14 0c0 5.8 7 11 7 11z'/%3E%3Ccircle cx='12' cy='10' r='2.5'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-how__body {
    flex: 1 1 180px;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-how__body strong {
    display: block;
    margin: 0 0 2px;
    color: var(--sm-ct-ink);
    font-size: 14px;
}

.sm-ticket-create .sm-ticket-how__body p {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.45;
}

.sm-ticket-create .sm-ticket-how__btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-left: auto;
    min-height: 36px;
    padding: 8px 14px;
    border: 0;
    border-radius: 8px;
    background: var(--sm-ct-theme-soft);
    color: var(--sm-ct-theme);
    font-size: 13px;
    font-weight: 700;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-how__btn::after,
.sm-ticket-create .sm-ticket-how__todo::after {
    content: "";
    display: inline-block;
    width: 7px;
    height: 7px;
    border-top: 2px solid currentColor;
    border-right: 2px solid currentColor;
    transform: rotate(45deg);
    flex: 0 0 auto;
}

.sm-ticket-create .sm-ticket-how__btn:hover {
    background: #d7f0f4;
}

.sm-ticket-create .sm-ticket-how__todo {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-left: auto;
    min-height: 36px;
    padding: 8px 14px;
    border-radius: 8px;
    background: #eef1f3;
    color: var(--sm-ct-muted);
    font-size: 13px;
    font-weight: 600;
    line-height: 20px;
}

.sm-ticket-create .sm-ticket-ready {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 12px 20px;
    margin: 0;
    padding: 16px 18px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 10px;
    background: var(--sm-ct-theme-soft);
}

.sm-ticket-create .sm-ticket-ready__copy {
    flex: 1 1 240px;
    min-width: 0;
    margin: 0;
    padding-left: 32px;
    background: left 4px / 20px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ccircle cx='12' cy='12' r='10' fill='%2316a6b6'/%3E%3Ctext x='12' y='16' text-anchor='middle' fill='%23fff' font-size='12' font-family='Arial' font-weight='700'%3Ei%3C/text%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-ready__title {
    display: block;
    margin: 0 0 4px;
    color: var(--sm-ct-ink);
    font-size: 14px;
    font-weight: 700;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-ready__text {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 13px;
    font-weight: 400;
    line-height: 1.45;
}

.sm-ticket-create .sm-ticket-ready__cta.action.primary {
    flex: 0 0 auto;
    align-self: center;
    background: var(--sm-ct-theme) !important;
    border-color: var(--sm-ct-theme) !important;
    color: #fff !important;
    border-radius: 8px;
    min-height: 42px;
    padding: 10px 18px;
    font-weight: 700;
    box-shadow: none !important;
}

/* —— Form steps —— */
.sm-ticket-create .sm-ticket-step-head {
    margin: 0 0 18px;
}

.sm-ticket-create .sm-ticket-step-head__title {
    margin: 0 0 6px;
    color: var(--sm-ct-ink);
    font-size: 18px;
    font-weight: 700;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-step-head__lead {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 13px;
    line-height: 1.45;
}

.sm-ticket-create .ticket-item-form-container,
.sm-ticket-create .sm-ticket-device-form {
    padding: 0;
}

.sm-ticket-create .sm-ticket-device-form .ticket-item-form {
    margin: 0;
    padding: 0;
    border: 0;
    background: transparent;
    box-shadow: none;
}

.sm-ticket-create .sm-ticket-device-form .block-content {
    padding: 0;
}

.sm-ticket-create .ticket-device-editor.sm-ticket-device-card {
    margin: 0 0 16px;
    padding: 20px 20px 16px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 10px;
    background: #fff;
    box-shadow: none;
}

.sm-ticket-create .ticket-device-cards {
    margin: 0 0 14px;
}

.sm-ticket-create .ticket-device-cards .ticket-device-card,
.sm-ticket-create .ticket-device-cards .sm-ticket-device-summary {
    display: block;
    margin: 0 0 12px;
    padding: 14px 16px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 10px;
    background: var(--sm-ct-theme-soft);
    box-shadow: none;
}

.sm-ticket-create .ticket-device-card-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin: 0 0 12px;
}

.sm-ticket-create .ticket-device-card-title {
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 700;
}

.sm-ticket-create .ticket-device-card-actions {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px 14px;
}

.sm-ticket-create .ticket-device-card-action {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    margin: 0;
    padding: 0;
    border: 0;
    background: transparent;
    color: var(--sm-ct-theme);
    font-size: 13px;
    font-weight: 600;
    line-height: 1.3;
    cursor: pointer;
    box-shadow: none;
}

.sm-ticket-create .ticket-device-card-action.remove-device-card {
    color: #c0392b;
}

.sm-ticket-create .ticket-device-card-action__icon {
    display: inline-block;
    width: 14px;
    height: 14px;
    background: center / 14px no-repeat;
}

.sm-ticket-create .ticket-device-card-action__icon--edit {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M4 20h4l10.5-10.5a2.1 2.1 0 00-3-3L5 17v3z'/%3E%3Cpath d='M13.5 6.5l3 3'/%3E%3C/svg%3E");
}

.sm-ticket-create .ticket-device-card-action__icon--remove {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23c0392b' stroke-width='2'%3E%3Cpath d='M4 7h16M10 11v6M14 11v6M9 7V5h6v2M6 7l1 12h10l1-12'/%3E%3C/svg%3E");
}

.sm-ticket-create .ticket-device-card-main {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 16px 24px;
    align-items: start;
}

.sm-ticket-create .ticket-device-card-name {
    margin: 0 0 2px;
    color: var(--sm-ct-ink);
    font-size: 15px;
    font-weight: 700;
    line-height: 1.35;
}

.sm-ticket-create .ticket-device-card-issue {
    margin: 0 0 8px;
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 600;
    line-height: 1.4;
}

.sm-ticket-create .ticket-device-card-meta {
    margin: 0 0 4px;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.45;
}

.sm-ticket-create .ticket-device-card-est {
    display: flex;
    flex-direction: column;
    gap: 10px;
    min-width: 150px;
}

.sm-ticket-create .ticket-device-card-est-item {
    display: flex;
    align-items: flex-start;
    gap: 8px;
}

.sm-ticket-create .ticket-device-card-est-icon {
    flex: 0 0 18px;
    width: 18px;
    height: 18px;
    margin-top: 1px;
    background: center / 16px no-repeat;
}

.sm-ticket-create .ticket-device-card-est-item--price .ticket-device-card-est-icon {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M20.6 13.4l-7.2 7.2a2 2 0 01-2.8 0L3 13V3h10l7.6 7.6a2 2 0 010 2.8z'/%3E%3Ccircle cx='7.5' cy='7.5' r='1.5' fill='%2316a6b6' stroke='none'/%3E%3C/svg%3E");
}

.sm-ticket-create .ticket-device-card-est-item--duration .ticket-device-card-est-icon {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Ccircle cx='12' cy='12' r='9'/%3E%3Cpath d='M12 7v5l3 2'/%3E%3C/svg%3E");
}

.sm-ticket-create .ticket-device-card-est-text {
    display: flex;
    flex-direction: column;
    gap: 1px;
    min-width: 0;
}

.sm-ticket-create .ticket-device-card-est-label {
    color: var(--sm-ct-muted);
    font-size: 11px;
    font-weight: 600;
    line-height: 1.3;
}

.sm-ticket-create .ticket-device-card-est-value {
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 700;
    line-height: 1.35;
}

.sm-ticket-create .ticket-device-card-est-item--price .ticket-device-card-est-value {
    color: var(--sm-ct-theme);
}

.sm-ticket-create .sm-ticket-field-row {
    display: grid;
    grid-template-columns: 1fr;
    gap: 14px;
    margin: 0 0 14px;
}

.sm-ticket-create .sm-ticket-field-row--2 {
    grid-template-columns: 1fr 1fr;
}

.sm-ticket-create .sm-ticket-field-row .field {
    margin: 0;
}

.sm-ticket-create .ticket-device-editor-fields > .field {
    margin: 0 0 14px;
}

.sm-ticket-create .ticket-device-editor-fields .label {
    display: block;
    margin: 0 0 6px;
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 600;
}

.sm-ticket-create .ticket-device-editor-fields .label .required {
    color: #c0392b;
    font-style: normal;
    margin-left: 2px;
}

body.account.ticket-customer-create .sm-ticket-create .ticket-item-form .chosen-container,
.sm-ticket-create .ticket-item-form .chosen-container {
    min-width: 0 !important;
    max-width: none !important;
    width: 100% !important;
}

.sm-ticket-create .ticket-device-editor-fields .input-text,
.sm-ticket-create .ticket-device-editor-fields textarea.input-text,
.sm-ticket-create .ticket-device-editor-fields .chosen-container-single .chosen-single,
.sm-ticket-create .ticket-device-editor-fields .chosen-container-multi .chosen-choices {
    width: 100%;
    min-height: 42px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 8px;
    background: #fff;
    color: var(--sm-ct-ink);
    font-size: 13px;
    box-shadow: none;
}

.sm-ticket-create .ticket-device-editor-fields textarea.input-text {
    min-height: 120px;
    padding: 10px 12px;
    resize: vertical;
}

.sm-ticket-create .ticket-device-editor-fields .chosen-container-single .chosen-single {
    display: flex;
    align-items: center;
    padding: 0 12px;
    height: 42px;
    line-height: 40px;
}

.sm-ticket-create .sm-ticket-char-count {
    display: block;
    margin-top: 4px;
    text-align: right;
    color: var(--sm-ct-muted);
    font-size: 12px;
}

.sm-ticket-create .sm-ticket-est-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
    margin: 0 0 10px;
    padding: 0;
    border: 0;
    background: transparent;
}

.sm-ticket-create .sm-ticket-est-box {
    display: flex;
    align-items: center;
    gap: 10px;
    min-height: 52px;
    padding: 12px 14px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 8px;
    background: #f5f7f8;
}

.sm-ticket-create .sm-ticket-est-box__icon {
    flex: 0 0 22px;
    width: 22px;
    height: 22px;
    background: center / 20px no-repeat;
}

.sm-ticket-create .sm-ticket-est-box__icon--price {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M20.6 13.4l-7.2 7.2a2 2 0 01-2.8 0L3 13V3h10l7.6 7.6a2 2 0 010 2.8z'/%3E%3Ccircle cx='7.5' cy='7.5' r='1.5' fill='%2316a6b6' stroke='none'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-est-box__icon--duration {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Ccircle cx='12' cy='12' r='9'/%3E%3Cpath d='M12 7v5l3 2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-est-box__body {
    display: flex;
    flex-wrap: wrap;
    align-items: baseline;
    gap: 4px 6px;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-est-box .label {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 600;
}

.sm-ticket-create .sm-ticket-est-box__value {
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 700;
}

.sm-ticket-create .sm-ticket-est-box .currency-symbol.is-empty {
    display: none;
}

.sm-ticket-create .sm-ticket-est-hint {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    margin: 0 0 16px;
    padding: 10px 12px;
    border-radius: 8px;
    background: #e8f3fc;
    color: var(--sm-ct-ink);
    font-size: 12px;
    line-height: 1.45;
}

.sm-ticket-create .sm-ticket-est-hint__icon {
    flex: 0 0 16px;
    width: 16px;
    height: 16px;
    margin-top: 1px;
    border-radius: 50%;
    background: #3b82c4;
    color: #fff;
    font-size: 11px;
    font-weight: 700;
    font-style: italic;
    line-height: 16px;
    text-align: center;
}

.sm-ticket-create .sm-ticket-field-row--desc-warranty .sm-ticket-warranty-field {
    display: flex;
    flex-direction: column;
    align-items: stretch;
    gap: 8px;
    margin: 0;
}

.sm-ticket-create .sm-ticket-warranty-field .label {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin: 0 0 6px;
    font-weight: 600;
}

.sm-ticket-create .sm-ticket-warranty-toggle {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
}

.sm-ticket-create .sm-ticket-warranty-btn {
    min-height: 44px;
    padding: 10px 14px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 8px;
    background: #fff;
    color: var(--sm-ct-ink);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    box-shadow: none;
}

.sm-ticket-create .sm-ticket-warranty-btn.is-active {
    border-color: var(--sm-ct-theme);
    background: var(--sm-ct-theme-soft);
    color: var(--sm-ct-theme);
    box-shadow: 0 0 0 1px var(--sm-ct-theme);
}

.sm-ticket-create .sm-ticket-warranty-field .sr-only,
.sm-ticket-create .sr-only {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    border: 0 !important;
}

.sm-ticket-create .sm-ticket-urgent-field {
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 0 0 14px;
}

.sm-ticket-create .sm-ticket-urgent-field .control {
    margin: 0;
    width: auto;
}

.sm-ticket-create .sm-ticket-urgent-field .label {
    margin: 0;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-weight: 600;
}

.sm-ticket-create .sm-ticket-images-lead {
    margin: -2px 0 10px;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.45;
}

.sm-ticket-create .related-images-dropzone.sm-ticket-dropzone,
.sm-ticket-create .sm-ticket-dropzone {
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: stretch;
    gap: 12px;
    min-height: 96px;
    padding: 16px 18px;
    border: 2px dashed var(--sm-ct-theme);
    border-radius: 10px;
    background: #f7fbfc;
    text-align: left;
    cursor: pointer;
    position: relative;
    box-sizing: border-box;
}

.sm-ticket-create .sm-ticket-dropzone.dragover {
    border-color: var(--sm-ct-theme);
    background: var(--sm-ct-theme-soft);
}

.sm-ticket-create .sm-ticket-dropzone__row {
    display: grid;
    grid-template-columns: 36px minmax(0, 1fr) auto;
    align-items: center;
    column-gap: 14px;
    row-gap: 10px;
    width: 100%;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-dropzone__icon {
    grid-column: 1;
    display: block;
    width: 36px;
    height: 36px;
    margin: 0;
    background: center / 28px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='1.8'%3E%3Cpath d='M12 16V4m0 0l-4 4m4-4l4 4'/%3E%3Crect x='4' y='14' width='16' height='6' rx='2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-dropzone__copy {
    grid-column: 2;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-dropzone .dropzone-hint {
    margin: 0;
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 600;
    line-height: 1.4;
}

.sm-ticket-create .sm-ticket-dropzone__meta {
    margin: 2px 0 0;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.4;
}

.sm-ticket-create .sm-ticket-dropzone__browse {
    grid-column: 3;
    justify-self: end;
    padding: 8px 14px;
    border: 1px solid var(--sm-ct-theme);
    border-radius: 8px;
    background: #fff;
    color: var(--sm-ct-theme);
    font-size: 13px;
    font-weight: 700;
    line-height: 1.3;
    pointer-events: none;
    white-space: nowrap;
    box-sizing: border-box;
}

.sm-ticket-create .sm-ticket-dropzone .editor-image-input {
    position: absolute;
    opacity: 0;
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    cursor: pointer;
    z-index: 2;
}

/* 覆盖旧版 form-upload-preview 占位，避免上传区被顶开 */
.sm-ticket-create .sm-ticket-dropzone .form-preview.form-upload-preview.editor-image-preview:empty {
    display: none;
    margin: 0;
    padding: 0;
    max-height: 0;
    overflow: hidden;
    border: 0;
}

.sm-ticket-create .sm-ticket-dropzone .form-preview.form-upload-preview.editor-image-preview:not(:empty) {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    width: 100%;
    max-width: 100%;
    max-height: none;
    margin: 0;
    padding: 0;
    white-space: normal;
    overflow: visible;
    position: relative;
    z-index: 3;
    justify-content: flex-start;
}

.sm-ticket-create .sm-ticket-dropzone .preview-item-container {
    width: 64px;
    height: 64px;
    max-width: 64px;
    max-height: 64px;
    padding: 0;
    border-radius: 6px;
    overflow: hidden;
    border: 1px solid var(--sm-ct-line);
    display: block;
    background: #fff;
}

.sm-ticket-create .sm-ticket-dropzone .preview-image,
.sm-ticket-create .sm-ticket-dropzone .preview-item {
    width: 100%;
    height: 100%;
    max-width: 100%;
    max-height: 100%;
    object-fit: cover;
}

.sm-ticket-create .ticket-device-editor-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin: 4px 0 0;
}

body.account.ticket-customer-create .sm-ticket-create .ticket-item-form .sm-ticket-add-device,
.sm-ticket-create .sm-ticket-add-device {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    width: 100%;
    min-height: 64px;
    padding: 14px 16px;
    border: 2px dashed var(--sm-ct-theme-border);
    border-radius: 10px;
    background: #fff;
    background-image: none;
    color: var(--sm-ct-theme);
    font-size: 14px;
    font-weight: 700;
    line-height: 1.3;
    text-align: center;
    text-shadow: none;
    box-shadow: none;
    margin: 0;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-add-device__icon {
    flex: 0 0 22px;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    background: var(--sm-ct-theme) center / 12px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='3'%3E%3Cpath d='M12 5v14M5 12h14'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-add-device__copy {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 2px;
    min-width: 0;
    text-align: left;
}

.sm-ticket-create .sm-ticket-add-device__title {
    color: var(--sm-ct-theme);
    font-size: 14px;
    font-weight: 700;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-add-device__lead {
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 500;
    line-height: 1.35;
}

.sm-ticket-create .cancel-device-edit {
    width: auto;
    min-height: 40px;
    padding: 8px 14px;
    border: 1px solid var(--sm-ct-theme);
    border-radius: 8px;
    background: #fff;
    background-image: none;
    color: var(--sm-ct-theme);
    font-size: 13px;
    font-weight: 600;
    box-shadow: none;
    margin: 0;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-add-device:hover,
.sm-ticket-create .cancel-device-edit:hover {
    background: var(--sm-ct-theme-soft);
    background-image: none;
    box-shadow: none;
}

.sm-ticket-create .sm-ticket-device-form .reminder-container {
    margin: 8px 0 0;
    padding: 0;
    border: 0;
    background: transparent;
}

.sm-ticket-create .sm-ticket-device-form .reminder-item {
    color: #c0392b;
    font-size: 12px;
    line-height: 1.5;
}

/* —— Aside —— */
.sm-ticket-create .sm-ticket-create__summary,
.sm-ticket-create .create-ticket-wizard-summary .summary-block {
    margin: 0 0 12px;
    padding: 16px 18px;
    border: 1px solid var(--sm-ct-theme-border);
    border-top: 3px solid var(--sm-ct-theme);
    border-radius: 8px;
    background: #fff;
}

.sm-ticket-create .create-ticket-wizard-summary .summary-title {
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 0 0 12px;
    color: var(--sm-ct-ink);
    font-size: 15px;
    font-weight: 700;
}

.sm-ticket-create .sm-ticket-create__summary-icon {
    display: inline-block;
    width: 18px;
    height: 18px;
    background: center / 18px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M7 3h8l4 4v14H7V3z'/%3E%3Cpath d='M15 3v4h4M9 12h6M9 16h6'/%3E%3C/svg%3E");
}

.sm-ticket-create .create-ticket-wizard-summary .summary-row {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    padding: 7px 0;
    border-bottom: 1px solid var(--sm-ct-line);
    color: var(--sm-ct-ink);
    font-size: 13px;
}

.sm-ticket-create .create-ticket-wizard-summary .summary-row .label {
    color: var(--sm-ct-muted);
    font-weight: 500;
}

.sm-ticket-create .create-ticket-wizard-summary .summary-row-total {
    border-bottom: none;
    margin-top: 8px;
    padding: 12px 7px;
    border-radius: 6px;
    font-weight: 700;
    gap: 12px;
}

.sm-ticket-create .create-ticket-wizard-summary .summary-row-total.is-pending {
    background: var(--sm-ct-theme-soft);
    padding: 12px 7px;
}

.sm-ticket-create .create-ticket-wizard-summary .summary-row-total .label,
.sm-ticket-create .create-ticket-wizard-summary .summary-row-total .value {
    padding: 0;
}

.sm-ticket-create .sm-ticket-create__pending {
    display: inline-block;
    color: var(--sm-ct-ink);
    font-weight: 700;
}

.sm-ticket-create .sm-ticket-create__summary-note {
    margin: 12px 0 0;
    padding: 10px 12px;
    border-radius: 6px;
    background: #e8f3fc;
    color: var(--sm-ct-ink);
    font-size: 12px;
    line-height: 1.45;
}

.sm-ticket-create .sm-ticket-create__trust {
    margin: 0;
    padding: 0;
    list-style: none;
}

.sm-ticket-create .sm-ticket-create__trust-item {
    margin: 0 0 10px;
    padding: 12px 14px 12px 44px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 8px;
    background: #fff center left 14px / 18px no-repeat;
}

.sm-ticket-create .sm-ticket-create__trust-item strong {
    display: block;
    margin: 0 0 2px;
    color: var(--sm-ct-ink);
    font-size: 13px;
}

.sm-ticket-create .sm-ticket-create__trust-item span {
    display: block;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.4;
}

.sm-ticket-create .sm-ticket-create__trust-item a {
    display: inline-block;
    margin-top: 4px;
    color: var(--sm-ct-theme);
    font-size: 12px;
    font-weight: 700;
    text-decoration: none;
}

.sm-ticket-create .sm-ticket-create__trust-item--help {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M4 12a8 8 0 0116 0v5a2 2 0 01-2 2h-2v-6h4M4 13h4v6H6a2 2 0 01-2-2v-4z'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-create__trust-item--secure {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M12 3l7 3v5c0 5-3.5 8-7 10-3.5-2-7-5-7-10V6l7-3z'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-create__trust-item--trusted {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M12 3l2.2 6.6H21l-5.4 3.9 2.1 6.5L12 16.6 6.3 20l2.1-6.5L3 9.6h6.8L12 3z'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-create__trust-item--support {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Ccircle cx='9' cy='8' r='3'/%3E%3Ccircle cx='16' cy='9' r='2.5'/%3E%3Cpath d='M3 19c1.2-3 3.5-4.5 6-4.5S13.8 16 15 19M13 14.5c1.8.2 3.4 1.2 4.5 4.5'/%3E%3C/svg%3E");
}

/* —— Wizard actions (hidden on overview; CSS !important beats jQuery hide) —— */
.sm-ticket-create.is-overview .sm-ticket-create__actions,
.sm-ticket-create.is-overview .actions-toolbar.wizard-actions-toolbar {
    display: none !important;
}

/* Magento actions-toolbar 默认 float，需覆盖以左右分布 */
.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions {
    display: flex;
    flex-direction: row;
    flex-wrap: nowrap;
    align-items: center;
    justify-content: space-between;
    gap: 12px 18px;
    width: 100%;
    max-width: 100%;
    box-sizing: border-box;
    margin: 24px 0 0;
    padding: 16px 0 0;
    border-top: 1px solid var(--sm-ct-line);
    float: none;
    text-align: left;
    clear: both;
}

.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions:before,
.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions:after {
    display: none;
    content: none;
}

.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions > .secondary,
.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions > .primary {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 12px 20px;
    margin: 0;
    padding: 0;
    float: none;
    width: auto;
    max-width: none;
}

.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions > .secondary {
    justify-content: flex-start;
    margin-right: auto;
}

.sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions > .primary {
    justify-content: flex-end;
    margin-left: auto;
}

body.account.ticket-customer-create .sm-ticket-create .actions-toolbar .secondary .action.back,
.sm-ticket-create .sm-ticket-create__actions .action.back {
    background: transparent !important;
    background-image: none !important;
    border: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    color: var(--sm-ct-theme) !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    line-height: 1.3 !important;
    height: auto !important;
    min-height: 0 !important;
    text-decoration: none !important;
    text-transform: none !important;
    cursor: pointer;
    box-shadow: none !important;
}

body.account.ticket-customer-create .sm-ticket-create .actions-toolbar .secondary .save-draft-button,
.sm-ticket-create .sm-ticket-create__actions .save-draft-button,
.sm-ticket-create .sm-ticket-btn-draft {
    background: #fff !important;
    background-image: none !important;
    border: 1px solid #2c3e50 !important;
    border-radius: 8px !important;
    padding: 10px 18px !important;
    margin: 0 !important;
    color: #2c3e50 !important;
    font-size: 14px !important;
    font-weight: 700 !important;
    line-height: 1.3 !important;
    height: auto !important;
    min-height: 42px !important;
    text-decoration: none !important;
    text-transform: none !important;
    cursor: pointer;
    box-shadow: none !important;
}

body.account.ticket-customer-create .sm-ticket-create .actions-toolbar .primary .action.wizard-nav-next,
body.account.ticket-customer-create .sm-ticket-create .actions-toolbar .primary .action.submit-button,
.sm-ticket-create .wizard-nav-next.action.primary,
.sm-ticket-create .submit-button.action.primary {
    background: var(--sm-ct-theme) !important;
    border: 1px solid var(--sm-ct-theme) !important;
    color: #fff !important;
    font-size: 14px !important;
    font-weight: 700 !important;
    line-height: 1.3 !important;
    border-radius: 8px !important;
    padding: 10px 18px !important;
    margin: 0 !important;
    min-height: 42px !important;
    height: auto !important;
    text-transform: none !important;
    box-shadow: none !important;
}

body.account.ticket-customer-create .sm-ticket-create .actions-toolbar .primary .action.wizard-nav-next.is-disabled,
body.account.ticket-customer-create .sm-ticket-create .actions-toolbar .primary .action.wizard-nav-next:disabled,
.sm-ticket-create .wizard-nav-next.action.primary.is-disabled,
.sm-ticket-create .wizard-nav-next.action.primary:disabled {
    background: #c5c8cc !important;
    border-color: #c5c8cc !important;
    color: #fff !important;
    cursor: not-allowed !important;
    opacity: 1 !important;
}

.sm-ticket-create .sm-ticket-btn-outline,
.sm-ticket-create .add-address.sm-ticket-btn-outline {
    min-height: 36px;
    padding: 6px 12px;
    border: 1px solid var(--sm-ct-theme);
    border-radius: 8px;
    background: #fff;
    color: var(--sm-ct-theme);
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-btn-back {
    min-height: 42px;
    padding: 10px 16px;
    border: 1px solid var(--sm-ct-theme);
    border-radius: 8px;
    background: #fff;
    color: var(--sm-ct-theme);
    font-size: 14px;
    font-weight: 700;
    cursor: pointer;
    box-shadow: none;
}

/* —— Wizard rail / completed summaries —— */
.sm-ticket-create .sm-ticket-wizard-rail {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.sm-ticket-create .sm-ticket-rail-summary {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 16px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 10px;
    background: #fff;
}

.sm-ticket-create .sm-ticket-rail-summary[hidden] {
    display: none;
}

.sm-ticket-create .sm-ticket-rail-summary__num {
    flex: 0 0 28px;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: var(--sm-ct-theme);
    color: #fff;
    font-size: 12px;
    font-weight: 700;
    line-height: 28px;
    text-align: center;
}

.sm-ticket-create .sm-ticket-rail-summary__icon {
    flex: 0 0 22px;
    width: 22px;
    height: 22px;
    background: center / 20px no-repeat;
}

.sm-ticket-create .sm-ticket-rail-summary__icon--device {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Crect x='7' y='2' width='10' height='20' rx='2'/%3E%3Ccircle cx='12' cy='18' r='1'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-rail-summary__icon--ship {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M3 17h13V8H3v9zM16 12h4l2 3v2h-6v-5z'/%3E%3Ccircle cx='7' cy='19' r='2'/%3E%3Ccircle cx='18' cy='19' r='2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-rail-summary__body {
    flex: 1 1 auto;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-rail-summary__body strong {
    display: block;
    margin: 0 0 2px;
    color: var(--sm-ct-ink);
    font-size: 14px;
}

.sm-ticket-create .sm-ticket-rail-summary__body p {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.4;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.sm-ticket-create .sm-ticket-rail-summary__badge {
    flex: 0 0 auto;
    padding: 4px 10px;
    border-radius: 999px;
    background: #e8f8ef;
    color: #1f8f4e;
    font-size: 12px;
    font-weight: 700;
}

.sm-ticket-create .sm-ticket-rail-summary__edit {
    flex: 0 0 auto;
    margin: 0;
    padding: 0;
    border: 0;
    background: transparent;
    color: var(--sm-ct-theme);
    font-size: 13px;
    font-weight: 700;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-rail-summary__edit span::after {
    content: " ›";
}

/* —— Step shell / hero —— */
.sm-ticket-create .sm-ticket-step-shell {
    margin: 0;
    padding: 18px 18px 16px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 10px;
    background: #fff;
}

.sm-ticket-create .sm-ticket-step-shell__head {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin: 0 0 16px;
}

.sm-ticket-create .sm-ticket-step-shell__num {
    flex: 0 0 28px;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: var(--sm-ct-theme);
    color: #fff;
    font-size: 12px;
    font-weight: 700;
    line-height: 28px;
    text-align: center;
}

.sm-ticket-create .sm-ticket-step-shell__icon {
    flex: 0 0 22px;
    width: 22px;
    height: 22px;
    margin-top: 3px;
    background: center / 20px no-repeat;
}

.sm-ticket-create .sm-ticket-step-shell__icon--ship {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M3 17h13V8H3v9zM16 12h4l2 3v2h-6v-5z'/%3E%3Ccircle cx='7' cy='19' r='2'/%3E%3Ccircle cx='18' cy='19' r='2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-step-shell__icon--address {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M12 21s7-5.2 7-11a7 7 0 10-14 0c0 5.8 7 11 7 11z'/%3E%3Ccircle cx='12' cy='10' r='2.5'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-step-hero {
    display: flex;
    align-items: center;
    gap: 18px;
    margin: 0 0 14px;
    padding: 18px 20px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 10px;
    background: linear-gradient(135deg, #e8f7f9 0%, #f7fbfc 100%);
}

.sm-ticket-create .sm-ticket-step-hero__art {
    flex: 0 0 88px;
    width: 88px;
    height: 72px;
    border-radius: 10px;
    background: #dff3f6 center / 56px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 64 64' fill='none'%3E%3Cpath d='M10 30l22-16 22 16v22H10V30z' stroke='%2316a6b6' stroke-width='3'/%3E%3Ccircle cx='44' cy='22' r='8' fill='%2316a6b6'/%3E%3Ccircle cx='44' cy='22' r='3' fill='%23fff'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-step-hero__eyebrow {
    margin: 0 0 4px;
    color: var(--sm-ct-theme);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.08em;
}

.sm-ticket-create .sm-ticket-step-hero__title {
    margin: 0 0 6px;
    color: var(--sm-ct-ink);
    font-size: 20px;
    font-weight: 700;
    line-height: 1.25;
}

.sm-ticket-create .sm-ticket-step-hero__text {
    margin: 0 0 10px;
    color: var(--sm-ct-muted);
    font-size: 13px;
    line-height: 1.45;
}

.sm-ticket-create .sm-ticket-step-hero__badges {
    display: flex;
    flex-wrap: wrap;
    gap: 8px 14px;
    margin: 0;
    padding: 0;
    list-style: none;
    color: var(--sm-ct-ink);
    font-size: 12px;
    font-weight: 600;
}

.sm-ticket-create .sm-ticket-address-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
    align-items: stretch;
}

.sm-ticket-create .sm-ticket-address-card,
.sm-ticket-create .sm-ticket-address-card.ticket-address-block {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin: 0;
    padding: 16px;
    border: 1px solid var(--sm-ct-theme-border);
    border-radius: 10px;
    background: #fff;
    box-sizing: border-box;
}

.sm-ticket-create .sm-ticket-address-card__head {
    display: flex;
    align-items: center;
    gap: 8px;
    min-height: 24px;
}

.sm-ticket-create .sm-ticket-address-card__title {
    margin: 0;
    color: var(--sm-ct-ink);
    font-size: 15px;
    font-weight: 700;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-address-card__icon {
    flex: 0 0 18px;
    display: inline-block;
    width: 18px;
    height: 18px;
    background: center / 16px no-repeat;
}

.sm-ticket-create .sm-ticket-address-card__icon--billing {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M7 3h8l4 4v14H7V3z'/%3E%3Cpath d='M15 3v4h4M9 12h6M9 16h6'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-address-card__icon--shipping {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2316a6b6' stroke-width='2'%3E%3Cpath d='M3 17h13V8H3v9zM16 12h4l2 3v2h-6v-5z'/%3E%3Ccircle cx='7' cy='19' r='2'/%3E%3Ccircle cx='18' cy='19' r='2'/%3E%3C/svg%3E");
}

.sm-ticket-create .sm-ticket-address-card__option {
    display: flex;
    align-items: center;
    gap: 8px;
    min-height: 28px;
    margin: 0;
}

.sm-ticket-create .sm-ticket-address-card__option--spacer {
    visibility: hidden;
    pointer-events: none;
}

.sm-ticket-create .sm-ticket-address-card__option .checkbox {
    margin: 0;
    flex: 0 0 auto;
}

.sm-ticket-create .sm-ticket-address-card__option .label {
    margin: 0;
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 500;
    line-height: 1.3;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-address-card__field {
    display: flex;
    flex-direction: column;
    gap: 6px;
    flex: 1 1 auto;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-address-card__label {
    margin: 0;
    color: var(--sm-ct-muted);
    font-size: 12px;
    font-weight: 600;
    line-height: 1.3;
}

.sm-ticket-create .sm-ticket-address-select-wrap,
.sm-ticket-create .ticket-address-container {
    width: 100%;
    margin: 0;
    padding: 0;
    min-width: 0;
}

.sm-ticket-create .sm-ticket-address-select,
.sm-ticket-create select.select-address.ticket-address-select {
    display: block;
    width: 100%;
    max-width: 100%;
    min-height: 42px;
    margin: 0;
    padding: 10px 40px 10px 12px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 8px;
    background-color: #fff;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236b7a8a' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    background-size: 14px;
    color: var(--sm-ct-ink);
    font-size: 13px;
    line-height: 1.35;
    box-shadow: none;
    box-sizing: border-box;
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    text-overflow: ellipsis;
    white-space: nowrap;
    overflow: hidden;
    cursor: pointer;
}

.sm-ticket-create .sm-ticket-address-select::-ms-expand,
.sm-ticket-create select.select-address.ticket-address-select::-ms-expand {
    display: none;
}

.sm-ticket-create .sm-ticket-address-select:focus,
.sm-ticket-create select.select-address.ticket-address-select:focus {
    outline: none;
    border-color: var(--sm-ct-theme);
    box-shadow: 0 0 0 1px var(--sm-ct-theme);
}

.sm-ticket-create .sm-ticket-address-select:disabled,
.sm-ticket-create select.select-address.ticket-address-select:disabled {
    background-color: #f4f7f8;
    color: #6b7a8a;
    cursor: not-allowed;
}

.sm-ticket-create .sm-ticket-address-card__actions,
.sm-ticket-create .sm-ticket-address-card .add-address-action {
    margin: 4px 0 0;
    padding: 0;
    margin-left: 0;
    text-align: left;
}

.sm-ticket-create .sm-ticket-address-card__actions .add-address.sm-ticket-btn-outline {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: auto;
    min-height: 36px;
    padding: 8px 14px;
    margin: 0;
}

.sm-ticket-create .sm-ticket-address-card__actions .add-address.sm-ticket-btn-outline:disabled {
    opacity: 1;
    cursor: not-allowed;
}

.sm-ticket-create .sm-ticket-address-card.is-same-locked .sm-ticket-address-card__field,
.sm-ticket-create .sm-ticket-address-card.is-same-locked .sm-ticket-address-card__actions {
    opacity: 0.45;
    pointer-events: none;
}

.sm-ticket-create .delivery-method-cards {
    display: grid;
    gap: 10px;
}

.sm-ticket-create .delivery-method-cards .delivery-method-item {
    display: block;
    margin: 0;
    position: relative;
}

.sm-ticket-create .delivery-method-cards .form-radio.delivery-method-radio {
    position: absolute;
    width: 1px;
    height: 1px;
    margin: -1px;
    padding: 0;
    border: 0;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    appearance: none;
    opacity: 0;
    pointer-events: none;
}

.sm-ticket-create .delivery-method-cards .delivery-method-label {
    display: block;
    padding: 14px 16px;
    border: 1px solid var(--sm-ct-line);
    border-radius: 8px;
    cursor: pointer;
    background: #fff;
    transition: border-color 0.15s ease, background 0.15s ease, box-shadow 0.15s ease;
}

.sm-ticket-create .delivery-method-cards .delivery-method-title {
    display: block;
    color: var(--sm-ct-ink);
    font-size: 14px;
    font-weight: 700;
}

.sm-ticket-create .delivery-method-cards .delivery-method-desc {
    display: block;
    margin-top: 4px;
    color: var(--sm-ct-muted);
    font-size: 12px;
    line-height: 1.4;
}

.sm-ticket-create .delivery-method-cards .form-radio:checked + .delivery-method-label {
    border-color: var(--sm-ct-theme);
    background: var(--sm-ct-theme-soft);
    box-shadow: 0 0 0 1px var(--sm-ct-theme);
}

.sm-ticket-create .summary-cost {
    margin: 4px 0 0;
    padding: 4px 0 0;
    border-top: 1px dashed var(--sm-ct-line);
}

.sm-ticket-create .summary-cost[hidden] {
    display: none;
}

/* —— Loading overlay —— */
.sm-ticket-create .sm-ticket-loading {
    position: absolute;
    inset: 0;
    z-index: 20;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 10px;
    border-radius: 10px;
    background: rgba(255, 255, 255, 0.72);
    backdrop-filter: blur(1px);
}

.sm-ticket-create .sm-ticket-loading[hidden] {
    display: none;
}

.sm-ticket-create .sm-ticket-loading__spinner {
    width: 28px;
    height: 28px;
    border: 3px solid var(--sm-ct-theme-border);
    border-top-color: var(--sm-ct-theme);
    border-radius: 50%;
    animation: sm-ticket-spin 0.7s linear infinite;
}

.sm-ticket-create .sm-ticket-loading__text {
    color: var(--sm-ct-ink);
    font-size: 13px;
    font-weight: 600;
}

.sm-ticket-create.is-loading {
    cursor: progress;
}

.sm-ticket-create.is-loading .sm-ticket-add-device,
.sm-ticket-create.is-loading .ticket-device-card-action,
.sm-ticket-create.is-loading .delivery-method-label {
    pointer-events: none;
}

@keyframes sm-ticket-spin {
    to { transform: rotate(360deg); }
}

.sm-ticket-create .explain-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 16px;
    height: 16px;
    border-radius: 50%;
    background: var(--sm-ct-theme);
    color: #fff;
    font-size: 11px;
    line-height: 1;
    cursor: help;
}

@media (max-width: 991px) {
    .sm-ticket-create .create-ticket-wizard-summary,
    .sm-ticket-create .sm-ticket-create__aside {
        flex: 1 1 100%;
        position: static;
    }

    .sm-ticket-create .sm-ticket-address-grid {
        grid-template-columns: 1fr;
    }

    .sm-ticket-create .sm-ticket-step-hero {
        flex-direction: column;
        align-items: flex-start;
    }

    .sm-ticket-create .sm-ticket-rail-summary {
        flex-wrap: wrap;
    }

    .sm-ticket-create .sm-ticket-rail-summary__body p {
        white-space: normal;
    }

    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper {
        flex-direction: row;
        max-width: 100%;
        padding: 4px 0 0;
        margin-bottom: 20px;
    }

    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item {
        padding: 0 6px;
        font-size: 11px;
    }

    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item .step-label {
        max-width: 100%;
        font-size: 11px;
        line-height: 1.3;
    }
}

@media (max-width: 767px) {
    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper {
        flex-direction: row;
        flex-wrap: nowrap;
        gap: 0;
    }

    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item {
        padding: 0 4px;
    }

    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item:not(:last-child)::after {
        top: 13px;
        left: calc(50% + 14px);
        width: calc(100% - 28px);
    }

    .sm-ticket-create .wizard-step-nav.sm-ticket-create__stepper > .wizard-step-nav-item .step-num {
        width: 26px;
        height: 26px;
        flex-basis: 26px;
        margin-bottom: 8px;
        font-size: 11px;
    }

    .sm-ticket-create .sm-ticket-how__btn,
    .sm-ticket-create .sm-ticket-how__todo {
        margin-left: 0;
        width: 100%;
        text-align: center;
    }

    .sm-ticket-create .sm-ticket-field-row--2,
    .sm-ticket-create .sm-ticket-est-row {
        grid-template-columns: 1fr;
    }

    .sm-ticket-create .ticket-device-editor.sm-ticket-device-card {
        padding: 14px 12px 12px;
    }

    .sm-ticket-create .ticket-device-card-main {
        grid-template-columns: 1fr;
        gap: 12px;
    }

    .sm-ticket-create .ticket-device-card-est {
        flex-direction: row;
        flex-wrap: wrap;
        min-width: 0;
        gap: 12px 18px;
    }

    .sm-ticket-create .sm-ticket-add-device {
        flex-direction: column;
        min-height: 0;
        padding: 14px 12px;
    }

    .sm-ticket-create .sm-ticket-add-device__copy {
        align-items: center;
        text-align: center;
    }

    .sm-ticket-create .sm-ticket-dropzone {
        min-height: 0;
        padding: 14px 12px;
    }

    .sm-ticket-create .sm-ticket-dropzone__row {
        grid-template-columns: 36px minmax(0, 1fr);
    }

    .sm-ticket-create .sm-ticket-dropzone__browse {
        grid-column: 1 / -1;
        justify-self: stretch;
        width: 100%;
        text-align: center;
    }

    .sm-ticket-create .sm-ticket-dropzone .dropzone-hint {
        font-size: 13px;
    }

    .sm-ticket-create.is-wizard .actions-toolbar.sm-ticket-create__actions {
        flex-wrap: wrap;
        gap: 10px;
    }

    .sm-ticket-create .sm-ticket-ready__cta {
        width: 100%;
    }
}